19th August, 2024
We’re delighted to share that for the second year running, MYOB has taken out Canstar Blue’s Most Satisfied Customers — Small Business Accounting Software award.
Beating out our top competitors once again, our accounting software for small business scored five stars for overall satisfaction and again rated five stars in each satisfaction category — value for money, reporting, ease of use, design, functionality, ease of integration and client service.
We’re so proud to be delivering for our customers across each of these areas. Our customers drive our world, so it’s so satisfying to hear we’re making a real difference to them.
Winning this award for the second straight year reinforces how we’re delivering a cloud-based business management platform that not only supports our customers and the running and ongoing growth of their businesses but gives them peace of mind they’re always in good hands.
Canstar Blue’s awards are designed to help consumers make better purchasing decisions. The team conducts surveys to reveal the best-rated goods and services across over 300 categories.
Pleasingly, Canstar Blue’s research found MYOB’s overall customer satisfaction has remained steady since last year, while the market average has decreased.
This is testament to the significant investment we’ve made in MYOB Business over this period. Here are some other key findings from Canstar Blue’s market analysis:
These findings validate what we know at MYOB: accounting software is where the digitisation journey starts for most businesses so getting this choice right is critically important.
At MYOB we offer market-leading accounting software within a business management platform that brings together software across all key workflows.
This means that our customers have the software available to them from the outset to continue to digitise their operations as they grow and expand.
Business owners can select the right MYOB plan for their needs as they put on more staff, increase their inventory, add bank accounts, or require more detailed insights and analysis.
We support businesses from sole traders to enterprises with 1000 employees, providing the software business owners and operators need at every stage of their journey.
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