Competitive advantage

Technology as a competitive advantage

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By MYOB Team

Thinking of technology as a competitive advantage enables businesses to be more adaptable. Central to this idea is transparency of data and timely insights.

Customer service a key factor in retail recovery

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By Nina Hendy

Customer service for the post-COVID retail landscape For retailers, customer service may play a big role in helping your business recover and grow into the future. Here’s how to get it right.

Dos and don’ts when merging or taking on a business partner

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By Liam Shorte

I believe I merged successfully in 2009 with my current business partner. At the same time, we saw another operation go through a similar merge, but their approach led to confusion, resentment and eventual break up. While every merger has its problems, we approached it with our eyes open, having scoped each other out for […]