Retail

6 tips for getting testimonials

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By Ailsa Page

Customer testimonials are one of the most powerful forms of promotion you can have, but getting those testimonials can be awkward.

Think local and act global: retail expansion

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By Mark Phillips

As unprecedented change sweeps the global retail industry Australian retailers need more than a wing and a prayer to crack markets overseas.

Why AI is the future of customer experience

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By Duncan Campbell

Imagine you’re attending a trade event when something resembling a miniature Dalek trundles up to you. Instead of croaking “exterminate!” it asks you in a friendly voice if you’d like to take an interactive survey.

Now’s the time to take a second look at your business gift cards

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By MYOB Team

Whether you run a retail store or eCommerce site, you need to get savvy with the new gift card laws affecting NSW.

Tips for Australian retailers expanding into Southeast Asia

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By Mark Phillips

Creating strong connections with customers is vital for Australian retailers looking to expand into Southeast Asia.

How Australian retailers can rise above flat sales

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By Campbell Phillips

The ABS Australian retail sales report has arrived, revealing this key industry continues to be dogged by a lack of growth in turnover. But that doesn’t mean individual retailers can’t buck the trend.

4 steps to get more sales from your website

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By Jenny Nedanovski

4 steps to get more sales from your website The new year offers an opportunity to look at how you could be doing things better – and what better way to start than figuring out how to bag more sales?

4 people you need when opening your first retail store

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By Ailsa Page

Opening a bricks and mortar retail store for the first time ever is exciting, but also a little bit daunting – so it’s best to get help.

Why Amazon’s arrival is great for Aussie small business owners – and why it isn’t

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By James McGrath

Amazon’s here now. What’s in it for Australian business owners? And what should they worry about?
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