The stresses of jointly running an SME can strain most interpersonal business relationships, sometimes to the point where co-founders believe they can’t continue. Fortunately, an equitable solution may not be out of reach, writes Mark Phillips.
Regardless of size or category, consumer-facing businesses must invest in their customer experience as a competitive advantage. In an increasingly online world, this means striking the balance between automation and the human touch, writes Renae Smith.
Everyone knows that if you want to compete in business, you need data. The right data can be used to accelerate product and service development, reach new customers and offer high quality service to existing customers.
Not only does a solid succession plan improve your company’s value, it also provides something every good business manger strives for: your employees’ peace of mind.
How do you capitalise on the true advantages of enterprise mobility? This is a very real challenge for businesses today, writes Geoff Graham.
Startup founders and small business owners are often quite passionate about their businesses, and while passion is an important part of building a business, it can sometimes lead to lack of clarity and can impact effective decision making. That’s where advisory boards come in.
De-cluttering isn’t only for shelves and sock drawers – the Marie Kondo magic works for marketing plans, too.
Four-day weekends, public holidays, restricted shop trading days, leave entitlements, days in lieu… Easter can feel like the perfect storm for small businesses or those taking on payroll alone.
Using LinkedIn to recruit employees for your small business is a no-brainer but getting started may be daunting for the uninitiated. Here’s how to put your best foot forward the first time.