The numbers that count:
Annual savings: $35,000 saved via streamlined processes
Time savings: 20hrs per month saved on payroll processes
Expanded visibility: Dashboard reporting for all business divisions
Key benefits:
Enhanced operational efficiency and team morale
Real-time access to data, enabling quick decision-making
Improved integration with existing systems Simpro and Velixo
Founded in 2006, Hanlon Plumbing has grown from a single tradesman operation into a thriving international business with over 230 employees and nine divisions. But with rapid expansion came growing pains — disconnected systems, inefficient workflows, and limited scalability.
To futureproof their business, Hanlon Plumbing chose MYOB Acumatica, a cloud-based ERP solution, to streamline operations, enhance efficiency, and support their ambitious growth.
Scalable solutions for a growing business
The transition to MYOB Acumatica was a pivotal moment for Hanlon Plumbing. General Manager Mark Page explained, “we realised early that legacy software was holding us back. It didn’t allow us to scale or provide real-time visibility, creating risks for the business.”
“Moving to a cloud-based solution was critical. MYOB Acumatica became our backbone, connecting job management to accounting and giving us real-time data visibility.”
— Mark Page, General Manager, Hanlon Plumbing
MYOB Acumatica has delivered in spades, providing seamless access to real-time data. This has allowed Hanlon Plumbing to improve decision-making, increase efficiencies, and enable better regional and international expansion.
The system’s flexibility and reporting capabilities mean the team can analyse budgets, track progress, and make informed investments — all while eliminating the need for cumbersome manual processes.
This transition to an automated, cloud-based system has saved considerable time, allowing Hanlon Plumbing to avoid potential disruptions from aging software, while enhancing productivity and staff morale.
Their finance team now benefits from easy data exports and seamless integration with MYOB Acumatica, which reduces data handling time, enabling them to focus on more strategic activities.
Effortless integration and savings with third-party applications
One standout feature of MYOB Acumatica for Hanlon Plumbing has been its ability to integrate seamlessly with third-party tools such as Simpro for job management and Velixo for financial reporting.
For financial reporting and data manipulation, Hanlon leverages Velixo, which connects MYOB Acumatica to Excel. This integration allows the finance team to generate custom, detailed reports quickly, reducing reporting time significantly.
“With Velixo, Hanlon can refresh reports with a single click, saving hours each month,” explains Greg Lang, from Velixo.
Velixo’s functionality enables Hanlon Plumbing’s financial leaders to make informed, timely decisions, crucial for a business that prioritizes strategic investments and growth.
Likewise Simpro’s field services app also enables technicians to access job information on the go, adding materials or labour directly to job records. This integration reduces data entry errors and accelerates invoicing, providing a comprehensive view of project status and financials.
For Cheny Zhan, Financial Controller at Hanlon Plumbing, this integration was critical to ensuring the safety and continuation of data analytics, as well as the automation of time-consuming tasks that were costing her team time and money.
“Simpro and Velixo integrate with MYOB Acumatica to create a streamlined workflow. This has not only automated many manual processes but also saved us around $35,000 annually.”
— Cheny Zhan, Financial Controller, Hanlon Plumbing
Not only impressed by the immediately cost-savings, Cheny also revelled in the fact that while MYOB Acumatica was delivering immediate value, what really excited her was the future value and savings it would continue to deliver.
“While it brings savings now, we see those savings continuing to grow as the business grows into the future.”
“The more we grow, the more we save in the future with MYOB Acumatica.”
— Cheny Zhan, Financial Controller, Hanlon Plumbing
These integrations allowed Hanlon Plumbing to retain historical data from legacy systems while building a modern infrastructure that supports growth.
This compatibility has ensured continuity across all operations, minimising disruption during the transition.
Together, MYOB Acumatica, Simpro, and Velixo create a powerful suite that not only meets Hanlon Plumbing’s current needs but also scales with them as they continue to expand. Through these integrations, Hanlon Plumbing has created a seamless digital ecosystem that drives efficiency, reduces costs, and sets the stage for a bright future.
Smooth implementation and ongoing support
The implementation process was smooth and highly collaborative. MYOB’s consultants worked closely with Hanlon Plumbing to scope the project, define timelines, and address potential issues early.
“The migration was smooth because of the regular follow-ups, testing, and MYOB’s dedicated support team. They truly felt like part of our organisation,” Mark highlighted.
Post-implementation, MYOB’s Customer Success Manager, Gauri Vilekar, continued to provide tailored guidance, helping Hanlon Plumbing unlock the full potential of their new system.
“The human element in customer success has been a game-changer for Hanlon,” said Gauri.
“We’ve created success plans and roadmaps to align MYOB Acumatica with their business goals.”
Empowering the future
Hanlon Plumbing’s growth ambitions include scaling into new regions and expanding their service offerings.
With MYOB Acumatica as their backbone, the company is well-positioned to achieve these goals.
“MYOB has future-proofed our business. As we grow, the platform provides the scalability and visibility we need to make strategic decisions.”
— Mark Page, General Manager, Hanlon Plumbing
MYOB Acumatica not only addresses today’s needs but also empowers Hanlon Plumbing to dream big for the future. By enabling automation, streamlining workflows, and integrating critical tools, MYOB has solidified its role as a trusted partner in Hanlon Plumbing’s success.
For businesses aiming to scale while maintaining efficiency, Hanlon Plumbing’s journey demonstrates the transformative power of MYOB Acumatica.
As Mark concludes, “it’s a partnership built on trust, innovation, and shared success.”
