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Connecting a Commonwealth Bank account to MYOB

When you connect a Commonwealth Bank (CBA) bank or credit card account to MYOB, information from that account is sent by CBA straight into your MYOB business. These bank feeds save time on your data entry. Tell me more about bank feeds.

To connect your CBA account to MYOB, you need to be the online owner (this is usually the person who set up your MYOB subscription) or an Online Admin user. If you're connecting a credit card account, it must be a business credit card, not a personal one. Which CBA accounts are supported?

You'll start the application process in MYOB, then finish via NetBank (CBA's online banking). This is recommended as the fastest way to get set up. If you can't apply via NetBank you can can submit an application form instead.

There are two parts to connecting your account:

1. Apply

Start the application process in MYOB, then finish via NetBank (the Commonwealth Bank's online banking). Alternatively, you can submit an application form.

2. Link

Once your application is approved, choose the MYOB category the bank feed applies to.

Need to connect additional bank accounts?

The number of bank accounts you can connect to MYOB depends on your plan. Sign into My Account > Manage my product to see your current limit or upgrade your plan.

What will prevent me from applying via NetBank?

You won't be able to apply via NetBank if:

  • you don't have access to NetBank - speak to the CBA about getting set up.

  • you use CBA CommBiz

  • there's more than one signatory on your CBA account, or

  • you've chosen to "mask" your CBA account numbers in NetBank (so they display as XXX XXX) and you don't want to turn this off.

If you can't apply via NetBank, you'll need to use an application form instead—see below for details.

1. Connect your CBA account

OK, let's get started!

To connect your CBA account

  1. In MYOB, go to the Banking menu and choose Banking hub.

  2. Click Connect bank or credit card.

  3. Select the type of account you're connecting (Bank account or Credit card account).

  4. Choose Commonwealth Bank of Australia (CBA) from the list of financial institutions.

  5. Select the Application method.

Online via bank / internet banking (recommended)

  1. Read the displayed information and, if you agree, select the option I confirm that.

  2. Click Next.

  3. Take note of the displayed code or click Copy to copy it to your Windows clipboard. You'll need this code in NetBank to complete the application.

  4. Click Go to online banking.

  5. Log in to NetBank.

  6. Select the account you want to connect to MYOB.

  7. Select the terms and conditions checkbox.

  8. Click Confirm to submit your application.

Application form

It can take 1 - 2 weeks for your application form to be processed by CBA.

  1. Enter the bank account or credit card details.

    Avoid rejected applications

    Check that you've completed the authority form and that you've entered your bank info in the correct format.

  2. Read the displayed information and, if you agree, select the option I confirm that.

  3. Click Next.

  4. On the Sign the authority form page:

    1. Click Print authority form, then complete, sign and scan the form to your computer.

    2. Click Upload authority form to open the secure upload portal.

  5. Enter your Email address.

  6. Upload your scanned application form (either drag and drop the form onto the page or click Browse for files to choose the file from your computer).

  7. Click Submit Application.

How long will it take to approve my application?

NetBank applications are usually processed by the CBA within 24 hours, but it can take a couple of days. Uploaded application forms can take 1 - 2 weeks to be processed. If you haven't heard from us after this time, contact us.

We'll send you an email when your application has been approved, or you can track the status.

Once it's ready, you need to link the bank feed to the corresponding category in MYOB—see the next task for details.

Once you've been notified (by email) that your application has been approved and the first bank feed has arrived, you'll need to link the bank feed to the corresponding category in MYOB. This will be the category in MYOB that your bank transactions will be fed into.

To link a category to the bank feed

  1. In MYOB, go to the Banking menu and choose Banking hub. The Banking hub opens, listing all the bank feeds you have set up and their status. A bank feed that's ready to use will have a message prompting you to assign a category:

    Add a category to begin adding transactions

  2. Click Add a category.

  3. In the Add a category for an account page, choose a category from the Linked category list. This will be the category that the bank feed transactions will be fed into. You can only choose categories set up as a bank account or credit card. Learn more about categories.

  4. Click Add to finish.

What happens next?

Your bank transactions will automatically be fed into MYOB at the frequency specified by the CBA for your account type.

You can then categorise those transactions or match them to existing transactions. You can even set up rules to make it happen automatically. Find out all about Working with bank transactions.

The first bank feed you receive will have transactions dated from when your bank feed was approved. Any transactions that occurred while you were waiting for the bank feed to be set up won’t be included, but you can import these transactions from your bank statements.