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How invoicing works

When you sell something, you’ll create an invoice with the details of what you sold, how much you sold and when it’s due. When you send this to the customer, they’ll get an email with a PDF invoice, which will include details on how they pay you. When your customer pays you, you’ll record it in your app.

Learn how to send an invoice.

What your invoices will include

When you create an invoice in the app, we’ll include the details you’ve given us to help you stay compliant:

Who – your business details and your customer’s details.

When – the date you issued the invoice and when the payment is due.

What – what you sold, the quantity and price. If you’re registered for GST, it’ll be included too.

How – the method your customer can use to pay the invoice.

Enter what you’re selling

When you create an invoice, you’ll add the products and services you’re selling. You’ll include a description, the price and the quantity.

Note: The quantity can only be in whole numbers (no decimals or fractions), so you’ll need to set up your items accordingly.

When you enter this information, it lets your customers know what you’ve sold them and how much they owe.

Tax on invoices

If you’re registered for GST, tax codes calculate the tax on your invoice items. When you add an item, the GST tax code is set for you, but you can change this based on what you’re selling.

Here’s the tax codes that can be used:

  • GST (10%) – this applies to most goods and services sold in Australia.

  • N-T (0%) – sales that carry no GST, like depreciation and cash transfers.

  • FRE (0%) – GST-free expenses, like fresh food and medical services.

GNR is not applicable for income.

Tax invoice or regular invoice

When you create an invoice in the app, we’ll make sure you’re sending the right type of invoice. The type of invoices your business sends will depend on whether you’re registered for GST.

Registered for GST – you’ll send tax invoices. These invoices will have ‘tax invoice’ written at the top. You’re required to provide a tax invoice to customers when:

  • your customer asks for one

  • the sale is taxable, or

  • the sale is more than $82.50 (including GST), so that customers who are registered for GST can claim credit on it.

Learn more about tax invoices on the ATO’s website.

Not registered for GST – you’ll send regular invoices. These invoices will have ‘invoice’ written at the top.

Learn more in our guide about the types of invoices.