MYOB is continuing to invest in the latest security advancements to protect the data of you and your clients. We've just released a new security enhancement, with another one soon to come.
These changes affect MYOB Business, (including MYOB Business Connected Ledger), AccountRight, MYOB Practice and MYOB Acumatica. It also applies to any MYOB services you need to sign into, like My Account.
You now need to enter a 2FA code at least once every 24 hours (only when you're using MYOB)
On 30 September, we removed the option to remember your device for 30 days and replaced it with the requirement to sign in and enter a 2FA code at least once every 24 hours. This only applies when you're using your MYOB software. You don’t need to enter a 2FA code when you’re not using it, like on weekends.
For example, if you only use MYOB Business a few hours once a week, you only need to sign in and complete 2FA when you open it then. If you use it continually every day, you need to sign in and complete the 2FA check at least once each day.
We've done this to meet best practice in an increasingly challenging security environment and to further reduce the chance of unauthorised access to your sensitive business data.
This change also complies with the latest Digital Services Provider guidelines from the ATO and ensures that MYOB products will continue to work with ATO online services.
Responding to this change
This change has happened automatically, so you don't need to update your existing 2FA settings. However, we recommend that you set up an additional 2FA method if you haven't already. This gives you more options for receiving 2FA codes and helps you avoid sign-in hassles.Find out how to set up an additional 2FA method.
What's next?
Later this year, we'll be releasing another security enhancement. After a period of inactivity in your MYOB software or service, you'll be automatically required to sign back in again. This is designed to prevent anyone accessing your data when you're away from your computer.It also meets ATO guidelines and is a requirement for continuing to access ATO online services.We'll provide more details on how this works later.
Manage your password and 2FA settings in My Account
If you need to change your sign-in password or reset your 2FA, you can do this yourself in My Account. Just go to the the Account security page in My Account (myaccount.myob.com/account/security). For more information, see Manage your security in My Account.
Need to report a security concern? If you receive a suspicious email or have any other security concerns, report the issue to MYOB without delay.
Need to report a security concern? If you receive a suspicious email or have any other security concerns, report the issue to MYOB without delay.